I have taken several policies through a friend of mine. As a person living overseas I felt it’s impossible to handle policy affairs without the help of an agent due to bureaucratic processes. Unfortunately, my agent who I relied on for over a decade passed away a few years ago, and my communication with LIC was going into black hole. Mrs B S Radha Jayalakshmi volunteered to help me. At first, I was sceptical and not sure whether I can trust her. However, after observing her in a couple of instances my perspective totally changed. In fact, I have never seen someone like her who goes out of their way to help their clients. She unblocked the policy maturity distribution that was stuck for many years and went over and beyond to help me use the funds for my son’s college in a timely manner. I truly thank her dedicated service to her client. I strongly recommend Mrs B S Radha Jayalakshmi to anyone who needs help on LIC policies